CYSF GDPR Privacy Policy

At CYSF, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the General Data Protection Regulation (GDPR). By using our website or services, you agree to the terms described here.

1. Data Controller

CYSF is the data controller for the personal information collected via this website.

• Business Name: Cyprus Site Fix
• Address: 13 CY 1070, Nicosia, Cyprus.
• Phone: +357 22322039

2. Data We Collect

We collect personal data when you interact with our website or services, including:

a) Information You Provide Directly

• Name, email, phone number
• Company name or business details
• Information submitted via contact forms, booking systems (e.g., Setmore), or consultation requests

b) Automatically Collected Information

• IP addresses
• Device type, browser type, operating system
• Pages visited and time spent on the website
• Cookies and analytics data

c) Payment and Billing Information

If you purchase services, we may collect payment information necessary to process the transaction (through secure payment gateways).

3. How We Use Your Data

We use your personal data to:

• Provide our web design, development, and consulting services
• Respond to inquiries, booking requests, or consultations
• Send service-related updates and communications
• Improve website functionality and performance
• Comply with legal obligations, including invoicing and tax requirements

4. Legal Basis for Processing

We process personal data under the following GDPR legal bases:

• Consent: When you submit your details voluntarily through forms or newsletters
• Contract: To deliver the services you request
• Legal Obligation: To comply with accounting, tax, and business regulations
• Legitimate Interests: To improve our website, service quality, and client communications

5. Data Sharing

We do not sell or rent your personal data. We may share your data with trusted third parties to provide our services, including:

• Hosting providers (servers located in Germany/EU)
• Payment processors
• Analytics and marketing tools
• Third-party integrations (e.g., booking systems like Setmore)

All partners are required to comply with GDPR and handle your data securely.

6. Data Retention

We retain personal data only for as long as necessary to provide services, fulfill legal obligations, or maintain business records.

If you request deletion of your personal data, we will remove it securely, except where retention is legally required.

7. Your Rights Under GDPR

You have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request that we limit the processing of your data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data for direct marketing or other purposes.
• Withdraw Consent: You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us.

8. Cookies and Tracking

We use cookies and analytics to improve website functionality, including:

• Essential cookies for booking systems and form submissions
• Functional cookies to remember your preferences
• Performance cookies to track visitor interactions

For details, see our Cookie Policy.

9. Security of Personal Data

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure servers in the EU
• Encrypted communication channels (SSL/HTTPS)
• Access controls limiting data to authorized personnel
• Periodic updates and monitoring of systems

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

12. Contact Information

For any questions or concerns about this policy or your personal data contact us.